Customer Services Details for British Gas Business Customers
If you need to contact British Gas for business energy prices or to report a problem with your supply then here are the contact details you need.
To get a quote for electricity or gas you don’t need British Gas business customer services information as you can get an instant online quote from British Gas business via their website by entering your postcode and meter number. You’ll then be presented with prices that you can use against your current contract and can sign up online. They will then proceed with the switching from your present supplier or if you are already a British Gas business customer will arrange for your new contract to be updated with the prices you have agreed.
Business Telephone Contact Numbers
Here are the direct dial telephone numbers if you are a new or existing customer and want to speak to someone about your bill. For larger customers you should speak with your account manager directly.
- Sales line/ new customers – 0845 026 4652
- Existing customers – 0800 652 4040
- Boiler maintenance and repairs – 0845 070 0369
- Boiler breakdown emergency – 0845 778 9400
- Notify of moving premises -0845 603 0788
- Energy management – 0845 073 3840
- Energy performance certificates – 0845 073 3841
- Connections and metering services – 0845 955 5820
Most lines are open during normal business hours Monday to Friday from 9.00am to 5pm. For emergencies there should be a contact number on the top of your latest invoice or you can email British Gas as firm.emergencycontacts@centrica.com
There is a national gas emergency number open 24 hours a day 7 days per week on 0800 111 999 if you smell gas and you should contact this number right away.
Getting an online quote
As mentioned at the beginning of this page you don’t need to telephone British Gas as a new or existing business customer if you want a quote for electricity or gas supplies as you’ll most likely receive the best tariffs and pricing online. You can get a quote here for your business premises and then if you still want more information on the pricing or to try and negotiate a better price then use the telephone contact number in the above list.
Other energy providers are available for business customers and there are the other big 5 companies based in the UK and some smaller independent and green renewable energy companies that you can get quotes for your business for. Most contracts will be for fixed pricing and last for at least one year in duration.
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