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United Gas and Power Reviews

Are United Gas and Power the right electricity supplier for you? Here’s an in-depth guide to help you decide if they’re right for you. 

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United Gas and Power are a business-only supplier based in Yorkshire. They claim to be one of the UK’s leading business electricity suppliers, offering competitive pricing, renewable power and online account management.

Who Are United Gas and Power? 

United Gas and Power have been supplying commercial electricity since 2013. They are an Ofgem-regulated supplier offering services to small, medium and large UK businesses. Their website has several pledges, including a commitment to reducing carbon footprints with renewable electricity. However, this raises questions about authenticity when looking at their overall fuel mix. 

They have teamed up with the Yorkshire Dales Millennium Trust and fund the planting of a new tree for every new customer signing up for a new electricity contract. 

United Gas and Power Services

Features Service Offered
Online Billing Yes
Direct Debit Yes
Smart Meters Yes
Mobile App No
Flexible Payment Options Yes
Additional Services UK customer service
Green/ Renewable Energy Yes - renewable option available
Trustpilot Review 4.8/5

Is United Gas and Power A Good Supplier? 

United Gas and Power has a Trustpilot rating of 4.8 out of 5 based on 728 reviews. With the low amount of reviews, this does not paint a true picture of the supplier

Ofgem Fines United Gas and Power 

In 2023, Ofgem issued United Gas and Power a fine of £2,111,798 following an investigation opened in 2020. The investigation found serious breaches that included deliberate overcharging of customers and failing to return credit owing to former customers. The average customer was overcharged by £2,000. United Gas and Power have since issued an apology to their customers. 

Source: Ofgem press release

United Gas and Power Fuel Mix 

Full fuel mix disclosure: 

  • Coal - 4.5% 
  • Natural Gas - 51.9% 
  • Nuclear - 18.4% 
  • Renewable - 21.8% 
  • Other - 3.4% 

Despite an apparent commitment to reducing carbon, they have a non-renewable fuel mix higher than the UK fuel mix.

United Gas and Power have a renewable product made up of 86.4% wind and 13.6% hydropower. 

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In 30 seconds, you can compare business electricity prices and select the tariff that’s right for your company.

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